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Central Bikes London

15 Shepherds Bush Rd, London W6 7LX

020 3319 2800
centralbikes.co.uk
Motor Bikes

Central Bikes London

4.8 Rating   •   514 Reviews

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J
JOHN BRIDGER
29 Mar, 2020
Good genuine service
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dan

30 Mar, 2020

Thank you John.
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DANIELLA BIANCO
26 Mar, 2020
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dan

30 Mar, 2020

Thank you Daniella, hope you are well!
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paul keenleyside
23 Mar, 2020
Nick at Central Bikes really understood what I was looking for from a new bike and put together a really good package for me. Great service.
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dan

30 Mar, 2020

Glad you enjoyed your experience Paul. We look forward to seeing you again soon.
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WALTER ANTONIO BACCHIO
22 Mar, 2020
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dan

30 Mar, 2020

Thank you for the 5 stars Walter!
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HUGUES LABARDENS
21 Mar, 2020
Friendly and professional service. Thank you team!
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dan

21 Mar, 2020

Hugues thank you for the positive review we really appreciate it.
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Rodney Green
21 Mar, 2020
Great experience from start to finish. Taken care of by Nick and would truly recommend them if you are looking to purchase.
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dan

21 Mar, 2020

Thank you Rodney!
S
STEVE HAWES
20 Mar, 2020
Bought a Svartpilen 401. The whole experience was excellent, very helpful, good communication, and prompt service. 10/10!
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dan

21 Mar, 2020

Steve, really happy to hear you enjoyed the buying experience and are enjoying your 401. Look forward to seeing you again soon.
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GUIDO GASPARINI
17 Jul, 2020
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dan

21 Mar, 2020

Hi Guido, Thank you for the 5 stars. Hope you enjoy your new Piaggio!
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TOMASZ ZYGOWSKI
20 Mar, 2020
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dan

21 Mar, 2020

Thank you for the 5 stars!!!
J
JOHN BRIDGER
18 Mar, 2020
Efficient service with no hard sell. Pleasure to deal with!
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dan

21 Mar, 2020

John, glad you found the purchase of your Fantic easy and enjoyable. See you soon!
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stephen fitzgerald
18 Mar, 2020
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dan

21 Mar, 2020

Thank you for the positive review Stephen!
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JOANA APPIAH
16 Mar, 2020
Excellent
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dan

21 Mar, 2020

Hi Joana, Glad your experience has been a positive one!
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LEO MENDES
16 Mar, 2020
i am still waiting for a response from you...
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NATALIA ADAN
16 Mar, 2020
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dan

21 Mar, 2020

Natalia thank you for the stellar review!
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TOMASZ KOLODZIEJ
12 Mar, 2020
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dan

21 Mar, 2020

Really apprciate the 5 stars!
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LUIS ESPINOZA MARCANO
10 Mar, 2020
I took my motorcycle to do oil service, at the end of the afternoon they called me to tell me they had a spike tire. I thought it was strange because I arrived at the dealership without any problem and my motorcycle only had 6000km. They offered to repair the rubber for £ 50 for repair only. I told them yes. They gave me the bike at the end of the afternoon and everything was fine. The next day I woke up with the tire without air, I took it back to the dealership and lost another day of work. They repaired the tire again and handed me the motorcycle at the end of the afternoon and again the bad rubber woke up. I decided to go buy a new tire and surprise was the same price they charged me for repairing the tire. I sent them an email with my complaint and they never responded. It seems disrespectful since one entrusts his motorcycle to that workshop.
C
CAT BOSELLI
06 Mar, 2020
Recommended!
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dan

09 Mar, 2020

Hi Cat, Thanks for your review! We look forward to seeing you when you bring your Moto Guzzi in!
B
BEN PAKENHAM
06 Mar, 2020
Great service all round
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dan

09 Mar, 2020

Thank you for your 5 stars!
A
ALEX DEPPER
06 Mar, 2020
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dan

09 Mar, 2020

Thanks Alex really appreciate the positive review.
S
STEPHEN CLARKE
06 Mar, 2020
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dan

09 Mar, 2020

Hi Stephen thank you for your positive review and hope you are enjoying the new Vespa.
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Rodney Green
16 Mar, 2020
Five star all the way.
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D

dan

09 Mar, 2020

Thank you!
M
MARK MATTHEWS
06 Mar, 2020
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dan

09 Mar, 2020

Really appreciate the positive review Mark. Look forward to seeing you again.
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CHRISTOPHER BRAMWELL
06 Mar, 2020
Friendly, but poor systems!
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dan

04 Aug, 2020

Thank you for the review, We appreciate the feedback,what could we have done to improve your experience? Many Thanks
R
RAMI BARAKAT
01 Mar, 2020
item arrived on time, other than that nothing was close to good.
Employees really unhelpful and never fulfill what they promised on the day you paid them a deposit.
Moreover kind of rude attitude with the customers and whatever you ask them, they have one answer "we dont know!"
Comments
D

dan

02 Mar, 2020

Hi Rami, We appreciate your review and are sorry that you don't feel you were served in a proper manner. That being said I would like to address some of your comments, the exhaust you ordered arrived earlier than we expected. As explained when you paid your deposit we don't do anything around recovering tax on items you buy. In over 10 years we have had so few tax exemption inquires that it hasn't warranted us offering this as a service. Hence why we said it is best that you organize this yourself. Maybe this wasn't clearly explained to you, but we can only apologize for that. We felt we had made it clear. You also seemed to be taken aback when we didn't offer you a discount on the item you had ordered. We will always try our best to get our customers the best price we can, but on specialist items that are ordered on request there is very little margin for us to discount and that is why we weren't able to do so in this case. We hope you enjoy your new exhaust and hopefully you will use us in the future and we can work together to build a strong relationship. Best regards, Central Bikes
C
CHARLIE VERNON
23 Feb, 2020
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dan

24 Feb, 2020

Thank you for the 5 stars Charlie!
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SEBASTIAN CONRAN
23 Feb, 2020
Bought my Vitpillen in for a petrol leak at 1500 mls. Needed new tank under warranty all fixed within a few days without hassle. Great staff knowledgeable and friendly. Sebastian
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dan

24 Feb, 2020

Hi Sebastian thank you for the positive reply we are very happy to help.
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Simon Mann
24 Feb, 2020
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dan

24 Feb, 2020

Thanks for the positive review Simon!
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JENNY SIMMONDS
22 Feb, 2020
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dan

04 Aug, 2020

Thank you for the positive review.
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Karol Siekierski
29 Feb, 2020
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dan

04 Aug, 2020

Thank you for the positive review.
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TOMASZ ZYGOWSKI
16 Mar, 2020
Comments
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dan

04 Aug, 2020

Thank you for the positive review.
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PAVEL MICHALEK
18 Feb, 2020
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dan

04 Aug, 2020

Thank you for the positive review.
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Adrian berry
17 Feb, 2020
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dan

04 Aug, 2020

Thank you for the positive review.
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HOWARD RODDIS
15 Feb, 2020
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dan

15 Feb, 2020

Hi Howard thank you so much for your review!
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SEBASTIAN CONRAN
14 Feb, 2020
When I took my bike in for an MOT I thought that I would be charged a standard MOT price of £27 as before, however they charged an extra £30 to move the bike to their workshop, which is no longer in house. I won't be returning.
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dan

15 Feb, 2020

Dear Sebastian, I'm very sorry to hear you weren't satisfied with our service. Did the workshop not go through all the charges before carrying out the work? As always we aim to not carry out any work unless the customer is fully aware of charges. Unfortunately we currently don't have an MOT station in our workshop and have to transport the bike to a testing centre. Please let me know if this wasn't communicated to you as that needs to be rectified. Best regards, Patrick
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CLAUDIA MASELLA
14 Feb, 2020
Amazing friendly service!
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dan

15 Feb, 2020

Claudia thank you for the positive review. We will let you know as soon as the parts come in!
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JULIO SIERRA
14 Feb, 2020
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dan

15 Feb, 2020

Julio hope you are enjoying the new bike! Thank you for the 5 stars!
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LOUIS BRUNOLD
14 Feb, 2020
Excellent service all round.
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dan

15 Feb, 2020

Great to hear Louis! Hopefully we will see you again soon.
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SAIF ALHAKIM
25 Sep, 2020
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dan

15 Feb, 2020

Thank you for the 5 stars Saif!
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DAVID OWEN
14 Feb, 2020
10/10 service. Flexible. Informative. Value for money.
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D

dan

15 Feb, 2020

Really appreciate the positive review David! Look forward to seeing you again soon.
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JAMAL ODUSANYA
14 Feb, 2020
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dan

14 Feb, 2020

Thank you for the positive review!
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Central Bikes London

We are Central Bikes, a scooter and motorcycle showroom and service centre that believes in simplicity. Whether you’re in the market for a new motorcycle or scooter, looking to get a service, wanting to customise your bike or after some new riding gear we’re here to help. We’re riders too so no matter what you’re looking for we’re happy to answer any questions you may have.

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4.8 based on 514 reviews

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4.8 based on 514 reviews

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