13 Mar, 2019
I had organised with this company for a taxi to arrive and pick me up at 4:15am. Instead it arrived at 4:50 am. I got calls from the driver complaining that he couldn’t find my house and was telling me he might have to reject this job - even though I had already paid £113. He finally arrived without even apologising for being very late.
During the drive up there, the driver then complained that he was running out of petrol and kept saying that he might not have enough to take me all the way to the airport as well as saying that he should have rejected this job multiple times. Was very frustrated with this as this could have been avoided if the company and driver were more organised.