The Warehouse, Barton Manor, Midland Rd, Bristol BS2 0RL, United Kingdom

0117 954 1424
grgb.org.uk
emailgrgb@gmail.com
Mechanic

Gloucester Road Gearboxes Ltd

4.7 Rating • 395 Reviews

Click on stars to rate us now

Mark kenison

13 Dec, 2020

Phillip Ball

11 Dec, 2020

You could have been more helpful and done more not just a scan which proved useless and not really helpful.

Comments

Jo Gibbons

15 Dec, 2020

Dear Mr Ball, Thank you for taking the time to leave a review, as you are unhappy with the service I have taken the time to review your invoice, scan and phone call. I have found you came to us with a suspected gearbox issue, we scanned the vehicle to determine the problem. The results of the scan were electrical and not related to the gearbox. We telephoned you to advise you of this and informed you we do not do electrical work ourselves. We gave you a phone number for someone that could help you. Unfortunately as your vehicles issue was not within our service range this was all we were able to do. We very much appreciate your custom and if we could have helped further we would have. Best regards Team GRGB

Mike Jones

08 Dec, 2020

Got the job done quick and hassle free

Comments

Jo Gibbons

15 Dec, 2020

Dear Mike, Thank you for taking the time to leave a review and for your custom, best regards Team GRGB

Mr Phelps

08 Dec, 2020

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Jo Gibbons

15 Dec, 2020

Dear Mr Phelps, Thank you for taking the time to rate us and for your valued custom, best regards Team GRGB

Autoservices Pontypool Ltd

08 Dec, 2020

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Jo Gibbons

15 Dec, 2020

Thank you for leaving a star rating and for your valued custom, best regards Team GRGB

Barry Farrell

08 Dec, 2020

Reliable jobs well done

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Jo Gibbons

15 Dec, 2020

Dear Barry, Thank you for taking the time to leave a review and for your valued custom, best regards Team GRGB

Maisie Hughes

01 Dec, 2020

Very good service, friendly and quick to get the car fixed , highly recommend

Comments

Jo Gibbons

08 Dec, 2020

Dear Maisie, Thank you for taking the time to leave a review and for your valued custom, best regards Team GRGB

Brian Hopkinson

01 Dec, 2020

Michael Thomas

25 Nov, 2020

Excellent advice and service. It's been a couple of months since a reconditioned gearbox was fitted to my 2006 Renault Trafic van. No problems at all.

Comments

Jo Gibbons

01 Dec, 2020

Dear Michael, thank you for taking the time to leave a review and for your valued custom. Best regards Team GRGB

Stephen Hughes

24 Nov, 2020

Friendly and helpful service. Would come here again.

Comments

Jo Gibbons

01 Dec, 2020

Dear Stephen, thank you for your valued custom and for taking the time to write a review. Best regards Team GRGB

Tony John

24 Nov, 2020

Excellent service would recommend to anybody

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Jo Gibbons

01 Dec, 2020

Dear Tony, Thank you for your valued custom and for taking the time to write a review, Best regards team GRGB

Zac Coles

24 Nov, 2020

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Jo Gibbons

01 Dec, 2020

Dear Zac, Thank you for taking the time to leave a star rating and for your valued custom. Best regards Team GRGB

Chris Hudson

24 Nov, 2020

Andrew Ford

24 Nov, 2020

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Jo Gibbons

01 Dec, 2020

Dear Andrew, Thank you for leaving a star rating and for your valued custom. Best regards Team GRGB

Mr Childs

24 Nov, 2020

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Jo Gibbons

01 Dec, 2020

Dear Mr Childs, Thank you for your valued custom and for taking the time to leave a star rating, best regards Team GRGB

Ian Duke

24 Nov, 2020

Quick and efficient and easy to work with and great price no hassle

Comments

Jo Gibbons

24 Nov, 2020

Dear Mr Duke, Thank you for taking the time to leave a review and for you valued custom, best regards Team GRGB

Kris Devon Ewers

29 Oct, 2020

Great service, friendly staff, thank you!

Comments

Jo Gibbons

24 Nov, 2020

Dear Kris, Thank you for taking the time to leave a review last month, hope you are well. Best regards team GRGB

S chapman

28 Oct, 2020

Great service as ever .. organised and timely and pleasant to deal with

Comments

Jo Gibbons

24 Nov, 2020

Dear Justine, We hope you are well and Thank you for taking the time to leave us a review, best regards Team GRGB

Katie Evans

23 Oct, 2020

Advise anyone and everyone to avoid this garage. I took my car here for MOT having used them before, they failed my car on MOT but when I called to discuss the details of ‘Brake master cylinder defective’ and 'Parking brake efficiency below requirements’, they couldn't give me specifics but just explained that the Brake master cylinder was a system error fail, and the handbrake inefficiency was due to the callipers. When they gave me a quote of £400+ I asked for a breakdown of this, they said they couldn't give a breakdown but that I also needed new brake pads and discs now. Shocked by their confusion of what was actually needed, and the fact I had had my brakes checked last year, I took my car to another garage who had their MOT specialist look at it for me. He advised that my car should not have failed MOT on the brake pads/discs, callipers and handbrake as all were sufficient. They advised I report Gloucester Road Gearboxes for having incorrectly failed my car . He changed my pads/discs only, I took back to Gloucester Rd Gearboxes for re-test and it passed. I am completely shocked at this garage and feel they took advantage of what they thought was a young women with no car knowledge. I would never recommend them, and hopefully after having reported them, this doesn't happen to anyone else in future.

Abu Motor Co

13 Oct, 2020

Always helpful service. Will continue to use for all my gearbox needs

Comments

Jo Gibbons

24 Nov, 2020

Dear Abu Motor company, Thank you for taking the time to leave a review, stay safe and well, best regards team GRGB

Mr Phelps

13 Oct, 2020

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Jo Gibbons

24 Nov, 2020

Dear Mr Phelps, Thank you for your valued custom and for taking the time to leave a star rating last month. We hope you are safe and well, best regards Team GRGB

Jordan Alexander

13 Oct, 2020

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Jo Gibbons

24 Nov, 2020

Dear Jordan, Thank you for taking the time to leave us a star rating and for your valued custom, best regards team GRGB

Peter Golding

13 Oct, 2020

Excellent service and very competitive prices very pleased with them Pete g

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Jo Gibbons

24 Nov, 2020

Dear Peter, thank you for your valued custom anf for taking the time to leave a review, best regards Team GRGB

David Kidnor

13 Oct, 2020

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Jo Gibbons

24 Nov, 2020

Dear David, Thank you for taking the time to leave a star rating and for your valued custom. Best regards Team GRGB

Timothy John Stainforth

01 Oct, 2020

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Jo Gibbons

13 Oct, 2020

Dear Mr Stainforth, thank you for taking the time to leave a star rating and for your custom. Best regards Team GRGB

John Wheeler

30 Sep, 2020

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Jo Gibbons

13 Oct, 2020

Dear Mr Wheeler, Thank you for your custom and for taking the time to leave a star rating, best regards Team GRGB

Mr Ian Lamont

29 Sep, 2020

Not a great experience....waited 5 hours for scan results!
Staff generally not interested in helping or giving advice on way forward and didn't live up to the "we can help" message on your website.

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Comments

Jo Gibbons

13 Oct, 2020

Dear Mr Lamont, Thank you for your valued customer and for taking time to leave valuable feedback. We have been exceptionally busy therefore you may have been queued to have your scan completed. The time this would take should have been communicated to you, if it was not I am very sorry. I am genuinely disappointed you are not pleased with the service you received. Best regards Team GRGB

Becky Cole

29 Sep, 2020

John McCabe

29 Sep, 2020

Giles Butcher

29 Sep, 2020

Excellent all round service. Highly recommended

Comments

Jo Gibbons

29 Sep, 2020

Dear Giles, Thank you for taking the time to leave a review and for you valued custom. Best regards Team GRGB

Jake Lettin

29 Sep, 2020

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Jo Gibbons

29 Sep, 2020

Dear Jake, Thank you for taking the time to leave us a google review, your custom is mcuh appreciated. Best regards Team GRGB

Rachael Geal

29 Sep, 2020

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Jo Gibbons

29 Sep, 2020

Dear Rachel, Thank you for taking the time to leave us a google review and for your valued custom, it's appreciated. Best regards Team GRGB

Keith Brown

29 Sep, 2020

The work to repair a rattle in my fiat Ducatto gearbox was carried out as described over the telephone. We live in Weymoth in Dorset . But felt reassured that our rattle would be repaired. So a two hour journey was acceptable. An estimated price was given at the time to cover most things depending on what was found. We were pleasantly surprised when the final bill was quite a bit less and the rattle was gone. Yes we have places in Dorset to do this type of work but did not feel confident of a really good result. Now driven over 500 miles with no problem. Thanks Gloucester Road Gearboxes.

Comments

Jo Gibbons

29 Sep, 2020

Dear Keith, Thank you for taking the time to leave such a lovely review, your custom is very much appreciated and we are very to happy to have been able to help. Best regards Team GRGB

Mark Bladwell

29 Sep, 2020

I was very impressed with the service received when I needed the clutch replaced. Reception staff brilliant which made the pain of parting with a few hundreds pounds not so bad. Work guaranteed for 12 months. Will use again when the need arises

Comments

Jo Gibbons

29 Sep, 2020

Dear Mark, Thank you for taking the time to leave a review, your custom is valued and appreciated, best regards Team GRGB

Mr Tennent

07 Sep, 2020

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Jo Gibbons

10 Sep, 2020

Dear Mr Tennent, Thank you for taking the time to leave us a star rating and for your valued custom. Best regards Team GRGB

Jacob

03 Sep, 2020

The most terrible service ever. Had to wait for my car for over 5hrs just to have diagnostic done on it. Moreover, the person who advised me did not explain things in simple understandable language which I could understand.

Comments

Jo Gibbons

10 Sep, 2020

Dear Jacob Thank you for taking the time to leave a review. I'm sorry if we did not manage your expectation on timescale, we are exceptionally busy at the moment and jobs are taking longer than usual to complete, we thank you for your patience. If you need any further help understanding the diagnosis of your scan we will be very happy to help, again I am sorry this did not meet your expectation. Customer satisfaction is extremely important to us so it is disappointing to read we did not meet your expectation. Best regards Team GRGB

Sam Caelisle

27 Aug, 2020

Great service, good price, fantastic company. Helped me out several times over the years. Keep up the good work!!

Comments

Jo Gibbons

27 Aug, 2020

Dear Sam Thank you for taking the time to leave us a review and for your valued custom. Best regards Team GRGB

Abdual Amoud

27 Aug, 2020

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Jo Gibbons

27 Aug, 2020

Dear Abdual Amound, thank you for taking the time to leave a star rating and for your valued custom. Best regards Team GRGB

Mr Moger

27 Aug, 2020

Very good all done in 1 day

Comments

Jo Gibbons

27 Aug, 2020

Dear Mr Moger, Thank you for leaving a review and for your valued custom, best regards Team GRGB

Simon Hickling

19 Aug, 2020

Absolutely excellent service and very professional engineers. My gearbox works like new after a full bearing change. Cost as agreed and I was kept informed of progress. All car workshops should be like this, GRGB sets a very high standard. Highly recommended and wouldn’t hesitate to use GRGB again.

Comments

Jo Gibbons

27 Aug, 2020

Dear Simon Thank you for taking the time to write such a wonderful review, we're really happy to help. Best regards Team GRGB

About

Gloucester Road Gearboxes Ltd are specialist in Fully Reconditioned Gearboxes and Gearbox repair. Our workshop services include, Clutch, Brake and flywheel repair, Vehicle diagnostics. Mega flush for Automatic gearboxes, MOT and Servicing. We are a Which? trusted trader and have been trading since 1979.

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