Heathrow Airport, 450 Bath Rd, Longford, West Drayton UB7 0EB

020 3582 6113
heathrow-taxi-booking.co.uk
jaarushh@gmail.com
Taxis

Heathrow Taxi

4.4 Rating • 655 Reviews

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Sapna

20 Aug, 2019

SCAM! SCAM! They are taking money for online cab bookings, calling people a few minutes before pickup asking for more money as only luxury car is available. Then they send a third party vendor car and do not pay them. Hence customer has to pay twice. Or the third party is not paid. This is a CHEATING RACKET. Reporting them to the authorities. Huge inconvenience and headache for all concerned.

Sapna

20 Aug, 2019

SCAM!SCAM! RUN! This is a scam company and they are cheats. I booked my taxi online with them yesterday at 7:12 am - they processed payment of GBP74 from my PayPal account and sent me a confirmation that they will pick me up at 9:45 am from Kent to go to the airport. Then they call me 30 mins before pick up saying that they do not have the car and I need to pay GBP 20 more for a luxury car. They did this last minute knowing that I would be in a rush to get to the airport and if they switch on me last minute I will be desperate & agree to pay more money. This is called a bait-and-switch scam. Cheats! We cancelled the booking over phone and via email. We booked with another company. They still sent a car. Unfortunately in the rush to get to the airport, I got into the wrong car (their car) by mistake. Enroute I discover the error and check that my PayPal payment has been processed. So I have paid them for the ride. I get to the airport and the driver asks me to pay. I show him the payment and discover this company has called another car company to pick me up and did not pay them. Now the car vendor is writing to me that this company has not paid them and is not picking up their calls. When I write to this company, some caled Shirley replies saying they have paid the vendor. Lies! So in effect, they are cheating people all around. STAY AWAY from this FRAUD company. I am going to report them to the authorities.

Selva

30 Jul, 2019

Peter

23 Jul, 2019

VERY POOR. I booked and paid the quoted amount of GBP145 when I booked via Paypal from Frensham to Heathrow Terminal 3. I never received a booking confirmation and had to ask for one to be sent through which should have raised warning bells but I continued with the booking. Taxi arrived and collected on time but the taxi company that the booking had been outsourced to was not paid (despite me paying 2 weeks before) and the driver insisted on being paid, despite us arguing that that I had paid GBP145 2 weeks before. His fare was GBP70 which was paid in cash. Very poor service and now that I have seen what it actually costs (70 and not 145), the fare is a complete rip off for tourists who don't know the lay of the land.

Ahmed

17 Jul, 2019

Thanks good service

Maureen Kelly

16 Jul, 2019

On time, very friendly service, very happy contacted me of any issues as flight slightmy delayed. Excellent

Kim murray

16 Jul, 2019

was late to be picked up and was then charged extra for being droped off at the airport

Seungwook Jung

16 Jul, 2019

Sandra Rosberg

01 Jun, 2019

Graham Smith

01 Jun, 2019

Matthew Winchester

01 Jun, 2019

Garima Tandon

01 Jun, 2019

I will rate 2 only because of one reason.
I was not provided the updated bill for my trip which land me up paying the whole bill instead I was to claim that bill with my company. I sent email several time asking for the updated bill but no one responded on that.

Mark

31 May, 2019

Monica Richmond

31 May, 2019

Fantastic, reliable, polite, on time, immaculate, courteous. What more can I say. Will not hesitate to use them again.

HISASHI FUKUUSHIMA

31 May, 2019

Ruth Ann Friedberg

31 May, 2019

Our driver was on time, very personable, and got us to the Dover Pier quickly. He picked us up at our hotel and called to tell us he was on his way.

Thomas

31 May, 2019

Very good great service

Wasantha

31 May, 2019

GILLIAN EVANS

30 May, 2019

Julia Partenheimer

30 May, 2019

Kathryn Yuill

30 May, 2019

Driver turned up early and text. Car was clean and comfortable. Very safe driver who was polite and helped with cases. Couldn’t have been better!

Sylvia Shalev

30 May, 2019

steve trimm

29 May, 2019

Anne-Grethe Falck

29 May, 2019

Monica Richmond

27 May, 2019

Absolutely great. On time, polite, courteous drivers. Reasonable price. Lovely service.

Henry van Belle

27 May, 2019

Neil Lindsay

27 May, 2019

Very smooth drive, polite

Jonathan Crawford

26 May, 2019

Kris Hutson

25 May, 2019

Disgracefull. Cancelled taxi on me last minuete, made one attempt at ringing, if you try to ring back number is constantly engaged. Now have 15 mins to find another cab or ill risk being late for my flight. Would never use again. AVOID.

Tom Minor

01 Jun, 2019

Austin Vowles

24 May, 2019

MICHAEL WATERMAN

24 May, 2019

Good and efficient

Sreejith Vannadil

23 May, 2019

Patrick Brown

23 May, 2019

I suppose you get what you pay for!

The taxi was over an hour late and this would have been worse if I hadn’t chased the company up.

Whilst apologetic and worked hard to rectify as quickly as possible the simple fact that I had to initiate resolution is the primary reason for this rating.

The other is that they charged me £4.20 for the short term parking fee despite me giving them the option of picking me up at the drop off area, thereby negating the need to park. After all I had plenty of time to be in the right place! There was no mention of this charge in any of the quotes or confirmation emails, and the driver, whilst very pleasant, only mentioned this as I got out of the car, citing that the company had told him to recover parking fees from me!

A shame really as taxis that are value for money are important to moderate the market place and prevent airport taxi companies monopolising the market and pricing.

Caitlyn May

23 May, 2019

Rachelle Arkles

23 May, 2019

Andrea Beesley

21 May, 2019

Nick Dorman

14 May, 2019

Clarina

14 May, 2019

Nicola Campagnaro

13 May, 2019

Heathrow Taxi

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4.4 Rating • 655 Reviews

Heathrow Taxi

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