Heathrow Taxi- Deskjock Reviews | Heathrow Taxi

Heathrow Airport, 450 Bath Rd, Longford, West Drayton UB7 0EB

020 3582 6113
heathrow-taxi-booking.co.uk
jaarushh@gmail.com
Taxis

4.1 Rating • 186 Reviews

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Nigel Devereux

20 Aug, 2018

My wife had to wait for 1.5 hours for the driver to arrive after booking a meet and greet.
The front of office staff were overwhelmed and dysfunctional.
The overall service was terrible and I mwould nevber use your services again.
Further I will tell others to be cautious.
So Poor and immoral

Geoffrey Bond

30 Jul, 2018

Though there was some clarity lacking in receipts, the driving service was prompt and helpful. We would book with them again happily and will recommend them highly to colleagues.

Oksana

17 Jul, 2018

Prompt and friendly.

Ingela Summerton

17 Jul, 2018

As we would arrive without cash I paid by card and had to pay extra £1.50. We didn’t have a phone that was working so we added meet and greet - yet we had to wait over 20 min for the driver! We had to find free WiFi to contact the company to find out where the driver was. When we arrived at the destination he had not been told the whole fare was paid for so he had to call the HQ. it ended up costing a lot more and being a pretty bad experience after a tiring long haul flight. Never again.

Dr. Mary Board,

16 Jul, 2018

This service worked out very well for us. We were collected at 5.30am in Stratford-upon-Avon and taken to Heathrow. The driver arrived on the dot of 5.30am and then drove us there (considerably faster than I would have felt able to myself, which I rather liked). We were collected at the end of our holiday and driven home. It was very trouble- and stress-free, the drivers were both lovely and I would have no hesitation in using this service again.

john green

13 Jul, 2018

good service driver on time very chatty

Dear Passenger

12 Jul, 2018

Not sure why the driver was not waiting form us. If he had, I would have given a higher score as the car was nice and he was smart. However, not only did we have to wait 45 minutes for him, when we rang to locate him, he asked us to go to the parking area to wait for him. So, I to manhandled the wobbly trolley and all my luggage down the lifts but found he had given me the wrong floor. I suddenly realised we had paid good money for the privilege of a car and driver and should not be chasing him round Heathrow after a 12 hour flight. Fortunately, the staff at the airport spotted we were lost and in trouble so rang the driver and guided him to us. The driver then watched me man handle the luggage trolley back up the lifts and over to his car, which is not really good manners either. His taste in music is top notch but we actually wanted to sleep and the music was too loud for us to have more than a doze on our 2.5 hour journey. I did feel like we were there to do him a favour rather than us paying him for a service. Not really what you want after a long journey!

Rina Kim

12 Jul, 2018

We travelled with 6-month old twins with huge luggage to the Heathrow Airport, and our driver Ali Sirfaz Shah was ever so compassionate and professional. Our experience with this taxi service was fantastic. Thank you!

geoffrey hunt

11 Jul, 2018

even though flight delay ready and waiting

Anja Tremper

11 Jul, 2018

easy to book, friendly driver

DAVID BUNYAN

12 Jul, 2018

Very Good Taxi Service

Dom Prest

11 Jul, 2018

30 mins late

juliet

09 Jul, 2018

Absolutely awful customer service organising taxi. Had details wrong on 3 occasions including timings. Had to consistently chase for email confirmations. Really poor telephone service, with some staff speaking poor English. But the taxi service itself was great - really lovely driver.

Jodie Mcgeown

08 Jul, 2018

My drive was absolutely amazing. So pleasant and lovely. Absolutely fantastic service and I will be using again for sure. Thank you.

Anton Blazan

06 Jul, 2018

Great service.

Mr. Gergi Kocabas

05 Jul, 2018

excellent service, which I can recommend to everyone!

Nicola Foulds

04 Jul, 2018

Brilliant service, drive was friendly, smart and efficient. On time and waiting for me. Thank you.

Christian

03 Jul, 2018

Great service and friendly drivers ????

Jane crampton

03 Jul, 2018

Very good service , on time , nice driver , would definitely recommend this company

Andy Dupree

20 Jul, 2018

Excellent service. The pick up at Heathrow from an overseas flight and long drive to Devon went very smoothly thanks to a very good driver.

Elaine O'Hearn

01 Jul, 2018

Great service, the driver was on time and very friendly we would definitely use them again

faye Behbehani

30 Jun, 2018

The service was great but the driver arrived late

Joyce

30 Jun, 2018

Excellent Wahab went over and above. Made sure I did not have to wait at his own expense Thank you

Charles Shaw

30 Jun, 2018

easy to use n great service with super friendly n patient driver!

winkelman

30 Jun, 2018

*****

Alan Peter

29 Jun, 2018

Good reasonable price service. From Stansted to Ilford cost £50.
Friendly courteous driver, Said.

Mark .

25 Jun, 2018

Terrible customer service - complete lack of professionalism - was not monitoring flight delays or that customers would take time to exit to arrivals as travelling on USA passport - DO NOT USE THIS COMPANY, THEIR DRIVERS ARE RUBBISH

Vikki Lake

24 Jun, 2018

Efficient, professional and good value. Would definitely use them again.

Pru Clements

23 Jun, 2018

Driver was excellent

Harry

23 Jun, 2018

Good

Mrs L A Kinally

23 Jun, 2018

Second time of using this company and cannot fault them.
Was a bit worried as coming back on a Liner so had not much signal but they were there within 5 mins of the requested time and the Guy took us right up to the Terminal where we had to collect our car.
Would Definitely recommend and will use again.

Deisy

23 Jun, 2018

Great service i will definitely use them again

Priya

20 Jun, 2018

Nice driver very gentle man

barbara holzer

19 Jun, 2018

Nice Driver, reliable service, would recommend,good price

Luke , Joe

19 Jun, 2018

Excellent service. The drivers were very good, friendly and punctual.

Tracey Leith

19 Jun, 2018

shocking experience

Bryony McComb

25 Jun, 2018

Excellent service and driving. Thank you

Dimuth Silva

18 Jun, 2018

On time. Polite driver. Car was clean and good. Can recommend this service.

Tracey Leith

18 Jun, 2018

Shocking experience taxi broke down on the way received a call to replace with a local taxi at a higher rate which I cancelled lady couldn't speak English well and had no customer service experience

zivile staneviciene

15 Jun, 2018

It is hard to talk to an operator. I have them my return flight number, so they add it as an outbound info. I asked to fix it and they said, it is done (but never did). The driver could not find our flight for that, lucky we arrived on time. before flight I received call on 6 a.m. to confirm that I did order a transfer ( so early in the morning, seriously?). On our return, I sent 3 messages to confirm my location, so of course, the driver were sent to a hotel, where we arrived, not were I asked. They gave me driver's number, which did not work and was totally different, so thanks god, the driver missed us at the hotel and rang after 10 minutes. One good thing, that operator on online chat, was quick orientated and sent the driver to us. So you need lot of patient with this transfer company, unless you will book online not using chat. So maybe will have no issues :)

Heathrow Taxi

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