514 Blandford Road Poole Dorset BH16 5EG?

01202 621768
poolemoto.co.uk
sales@poolemoto.co.uk
Motor Bikes

PooleMOTO

4.3 Rating • 42 Reviews

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Dave Greenman

31 Jul, 2022

Back in February I arranged to look at/test ride a moped with the intention of buying it. When I got there they told me they’d sold the moped to someone else. I should’ve left the shop there and then. Instead I ended up buying another moped from them for £350 more than the one I was originally intending to buy. Within two weeks of buying it, it needed a new carburettor. About another two months later it needed a new drive belt and front drive belt roller. The 3rd breakdown was a problem so bad, it was beyond repair. £1,000 on a moped that breaks down 3 times and has to be scrapped within 6 months of purchase is not good at all. I’ll never use Poole Moto again.

jeff newman

24 May, 2022

a great company,looked after me from start to finish of the buying process ,luke was great ,if only other companys you have to deal with were this professionalwell done guys

Eladio Ortiz

21 Apr, 2021

Terrible shop really bad customer service. They sale me a bike with wrong registration and I been using my bike for a year with the wrong registration plus my cable clutch start frayed and they get 3 months to get fixed because apparently they never get the spare and no one give me a reason what going on and once was fixed two days later the gearbox doesn't get in gear and they call me lucky because the warranty cover the manufacturing defect in a bike with just 1000 miles and they never do the PDI on my bike once I get my bike the tyres was in low pressure and the mobile parts doesn't get any kind of lubricant. I Don't recommend this guys never again. Plus I got a friend who bought his bike from that shop and the bike coming with a defect and they never checked and they never cover his warranty staff and the mechanic I think him has not clue about motorbikes. At the end I have to fix my bike by myself.m

Ben

26 Mar, 2021

Cheap tat imported scooters and terrible customer service

Jack easom

23 Feb, 2021

I’ve never had a problem with these guys they helped me get my moped they also sorted my cbt out for me. My bike it’s with them as we speak having a MOT. I’ll let you know how it goes

Jack easom

23 Feb, 2021

I’ve never had a problem with these guys they helped me get my moped they also sorted my cbt out for me. My bike it’s with them as we speak having a MOT. I’ll let you know how it goes

Declan

25 Jan, 2021

A few months ago I had ordered a top box racking through this company, they wanted the total fee (including labour) upfront, lucky I said no and we agreed to put a deposit down for half the fee which was £50, unfortunately two days before I was going to have it fitted I had an accident and my bike was a write off. So after a few days of trying to sort stuff out, I then asked for my £50 back as I hadn’t received the part or any labour (obviously), they turned around to me and said no they couldn’t do that, even though they could have just returned the part as it hadn’t been touched. This is fraud! Oh and customer service is absolutely dreadful, so don’t expect a nice experience with this company.

Charlie

13 Jan, 2020

STEPHEN PATTERSON

11 Jan, 2020

Mitch

17 Dec, 2019

Mike

27 Apr, 2019

The manager writes his own reviews because his reputation is so poor . He is a con artist and a rip of merchant

tom foster

27 Apr, 2019

avoid like the plague

Jason Reid

22 Apr, 2019

Have purchased 2 bikes now from Steve and Luke, the guys are very friendly and helpful for a new novice biker like myself. Would recommend PooleMOTO to anyone without hesitation.

John smith

27 Sep, 2018

Staff never phone you back when they say they will,never updated on what’s being done or cost. Moped went in for repairs came back worse with more problems. The boss man Steve needs to learn some people skills as his attitude is disgusting and rude to customers and his own staff.

NICK

07 Jul, 2018

the service from Luke was very helpful and efficient, making the transaction a pleasure . Many thanks.

Anonymous

06 Jul, 2018

very happy

Julie

06 Jul, 2018

KAREN JACKSON

04 Jul, 2018

Nick

24 Jun, 2018

Jody

23 Jun, 2018

Oliver

23 Jun, 2018

Roy

23 Jun, 2018

keith

16 Jun, 2018

EMILY

05 Jun, 2018

Johnathan

26 May, 2018

John

16 May, 2018

Great lads extremely helpful high standard of workmanship and all round exelent service .I'll definitely use this place for all my bikes

Matty

15 May, 2018

Correne

14 May, 2018

Andrew Mann

12 May, 2018

Heather

12 May, 2018

I had an excellent experience at poole moto. The staff were very friendly and helpful. Thank you

Tony

12 May, 2018

Henry Barker

12 May, 2018

luke adams

08 May, 2018

Reef Hubball

19 Jan, 2018

ANNA HUNT

13 Jan, 2018

DAVE BURBIDGE

13 Jan, 2018

ALAN KETLEY

13 Jan, 2018

KAYLEIGH WILSON

19 May, 2017

John Challis

16 May, 2017

I've been a customer since March 2014 and have been very happy with Steve and the mechanic who works with him. Service has been professional and customer approach helpful at all times.

I've ridden a variety of bikes over the past 15 years and have had contact with most of the dealers in the area. Poole Moto is not a main dealership but importantly caters for riders who may be new to riding and have a limited budget. I continue to enjoy riding bigger bikes, but like many mature riders, have revisited the the 125 scooter (I'm my case a Sym Jet 4) and will never part with it. Thanks Poole Moto for your efforts!

RAY LIPPETT

16 May, 2017

Brought a non running bike off theses guys. Was in the same condition as explained if not better. The service I was given was great all round nice bunch of lads 100% recommend to any bike fanatic

PooleMOTO

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