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Steeles of Worthing

Southdownview Way, Worthing, West Sussex, BN14 8NL

01903237527
steeles.co.uk
mail@steeles.co.uk
Dealers
Steeles of Worthing

4.7 Rating   •   407 Reviews

Click on stars to rate us now

M
Mr Pattni
19 Oct, 2018
Always find the staff very courteous and helpful; on this occasion had MOT done while I waited. The waiting room is nice, clean and suitably furnished, even complimentary hot drink is available to make the wait comfortable! I am a regular customer and would highly recommend this Vauxhall service centre.
M
Mr Weisz
19 Oct, 2018
Complex problem with car still under warranty, but people on desk and mechanics have been very helpful and easy to work with and helpful.
M
Mr Bell
19 Oct, 2018
Good customer care, good information supplied
M
Mr McLoughlin
19 Oct, 2018
The reception staff were very professional and friendly. The winter health check was carried out in the time I was told and the summary given to me was very informative. I was very impressed and will use Steeles in the future for my MOT and services.
M
Mr Hazlewood
17 Oct, 2018
Excellent service
M
Mrs Smith
17 Oct, 2018
Although a fault was not found in this instance I find the staff obliging and helpful whenever I take my vehicle in for service and problem solving.
M
Mr Diallo
12 Oct, 2018
Thanks for saying me money on brake callipers really appreciate your honesty
Comments
Alan Steele

Alan Steele

17 Oct, 2018

Thanks for the review. We believe strongly in only doing work that is necessary and it is nice to see it appreciated. Alan Steele Managing Dorector
M
Mrs Dyson
12 Oct, 2018
Very happy and helpful staff
M
Mr Diallo
12 Oct, 2018
Very honest people save me money on buying brake callipers
M
Mr Wood
11 Oct, 2018
Great
M
Miss Apsey
10 Oct, 2018
Very quick and efficient seems
M
Mr Spooner
10 Oct, 2018
GOOD BUT LONG WAIT
Comments
Alan Steele

Alan Steele

12 Oct, 2018

Sorry about the wait. I am not complaining but we are ridiculously busy at the moment and are struggling to keep up. We are working hard to catch up with the backlog and improve the parking which should alleviate things for the future. Alan Steele Managing Director
M
Mr Burt
10 Oct, 2018
Friendly, helpful, knowledgeable
M
Mr Henry
10 Oct, 2018
Seen straight away, good service.
M
Mr Chambers
10 Oct, 2018
Quick with no hassles.
B
Bob Atkins
08 Oct, 2018
I have been using Steele's for more years than I care to remember. They have serviced all my Vauxhall cars (from of which due to my business there have been many. From Cavalier's, Vectra's, Omega's and currently now Astra's, having retired from my 50,000 miles a year working environment I would not think to go anywhere else in this area as it would just not the very high standard of customer service I receive from Steele's.
M
Miss Church
05 Oct, 2018
Excellent service and got the work done a day earlier ????
Comments
Alan Steele

Alan Steele

10 Oct, 2018

Thanks for the review and I am pleased we did it earlier than planned. Alan Steele Managing Director
M
Miss Brady
05 Oct, 2018
Excellent as always
M
Mr Boyle
04 Oct, 2018
excellent service from start to finish..
It is nice to talk to reception staff who know what they are talking about

rgds tony boyle
M
Mr Henley
04 Oct, 2018
Great service. Cheerful and helpful dtagf
M
Mr Jillett
07 Oct, 2018
great service.. friendly staff..would definitely use again
M
Mr Duplock
02 Oct, 2018
Excellent service on every visit!
M
Mrs Pinder
27 Sep, 2018
As always an excellent service
M
Mr Swaffer
27 Sep, 2018
New key supplied and programmed £20 under estimate makes a change to not get any nasty surprises
M
Mr Culver
26 Sep, 2018
Head unit system upgrade, and the car was in for 5 hours, unacceptable !!
Comments
Alan Steele

Alan Steele

27 Sep, 2018

Sorry about that. It was a difficult one but I hope the cure is permanent. For your information the technician was on the job for 2.5 hours but they only charged you for 40 minutes.
M
Mr Cox
26 Sep, 2018
Very helpful and welcoming staff. All work carried out professionally. Vehicle returned clean and tidy. A free inspection with items that needed attention noted. Very pleased with my visit.
M
Mr Goodwin
25 Sep, 2018
My car came out of your garage with more problems than it went in with! Following my breake pads and rear discs being replaced my car was washed. The staff member that washed my car clearly put the high powered jet hose to close to the paint work which has stripped the lacquer from the front bumper! Once agin Chris took charge of it and has booked it in for a respray but has had to apologise to me once agin for the incompetence of the staff. I feel you take advantage of being the only Vauxhall garage close to worthing knowing full well that cars under 3 years old have to use you to ensure their warranty remains valid.
In addition the tyre pressure warning light came on Monday Morning. Surely having to of had to take each tyre off to change the breaks you surely would of checked these tyre pressures as part of your “comprehensive health check”?

I have had numerous issues through your garage with your only saving grace being Chris. I now have to return my car again to you to get the damage repaired which YOUR staff have caused....yet another inconvenience!

I’m sure this complaint will fall on deaf ears once again but if you do wish to discuss it further my number is 07877068537. I feel this needs to go higher that yourself (head office)as you never seem to take these numerous issues I of had in the past seriously. These previous valid issues you will find on my records within your system.
Comments
Alan Steele

Alan Steele

27 Sep, 2018

Sorry about the back bumper. I don't know what happened to the lacquer when we cleaned the car. That will serve us right for cleaning it for you! I hope the brakes are OK at least. Alan Steele
M
Miss Gardner
25 Sep, 2018
efficient, polite, friendly.
N
Nikolay stoilov
25 Sep, 2018
Excellent
M
Mr Beasley
25 Sep, 2018
Excellent customer service. Would highly recommend.
C
Carolyn ISHOLA
08 Sep, 2018
I was happy and pleased with the way my car was given a thorough health check-up. And the honest advice given after the check-up gave me a peace of mind.
M
Mr Shaw
05 Sep, 2018
M
Mrs Ishohla
05 Sep, 2018
M
Mrs Richardson
05 Sep, 2018
P
Petula Williams
04 Sep, 2018
As above
M
Mr Bryan
04 Sep, 2018
M
Mr Large
04 Sep, 2018
Excellent services
M
Mr Steele
02 Oct, 2018
Test
M
Miss Mayo
04 Sep, 2018
Excellent service. Everyone was friendly and polite. Would highly recommend
M
Mr Murray
04 Sep, 2018
Very good service. Thanks.
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Steeles of Worthing

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