23 Jul, 2019
I booked and paid the quoted amount of GBP145 when I booked via Paypal from Frensham to Heathrow Terminal 3.
I never received a booking confirmation and had to ask for one to be sent through which should have raised warning bells but I continued with the booking.
Taxi arrived and collected on time but the taxi company that the booking had been outsourced to was not paid (despite me paying 2 weeks before) and the driver insisted on being paid, despite us arguing that that I had paid GBP145 2 weeks before. His fare was GBP70 which was paid in cash.
Very poor service and now that I have seen what it actually costs (70 and not 145), the fare is a complete rip off for tourists who don't know the lay of the land.