24 Jul, 2018
Terrible customer service. When I picked up the car it didnt have the parcel shelf in or tow bar (the reason we bought the car was to tow). It also wasn't prepped. Had just been wet vac'd inside as it was still wet so just wasnt ready. Some trim work had also not been fixed. Was asked to drive back another time (a 1h30m trip for me each way) to have the trim and squeaky brakes sorted. Waited half a day in the nearby garden centre told to collect only to find literally nothing had been sorted in the time I was waiting and that the trim would be posted out for me to fix myself also told I would get fuel money (that didn't happen either).
Tow bar was eventually found under the spare wheel in the boot where it was thrown. The parcel shelf never materialised. I gave up chasing as it was just false promises and 'go away' language back.
Terrible service would not recommend or use ever again.