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Go Girl St James House 27-43 Eastern Road ROMFORD RM1 3NH United Kingdom

0844 209 6063
gogirl.co.uk
customer.services@gogirl.co.uk

Go Girl

1.4 Rating   •   42 Reviews

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Marianne

28 Jun, 2023
So difficult to try to contact. I’m trying to update my policy as I’ve just passed my driving test today but had absolutely no luck on the phone. I have been on hold for over an hour and many other people have had the same problem. Do not go with them!! It’s very frustrating as I would like to be able to drive my own car! On top of that, I can’t even get in contact to cancel my policy either! I’m stuck!! Definitely do not go with them.
Comments

Go Girl car insurance

28 Jun, 2023

Dear Marianne, Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you experienced while trying to contact us to update your policy. We understand the urgency of your situation, especially after passing your driving test, and we deeply regret that we did not meet your expectations. We would like to assure you that providing exceptional customer service is of utmost importance to us. We are actively working on improving our phone system to reduce wait times and handle a higher volume of calls effectively. Our team is also focused on enhancing our policies and procedures to ensure a smooth and efficient experience for all our valued customers. To expedite this process, please provide us with your Policy/Certificate Number and send to gogirlfeedback@sabre.co.uk. Kind Regards.
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About

At Go Girl we believe in offering great value car insurance. Whether it’s covering your car or its contents we can help you to get the cover that suits you at a price you can afford. We are an online insurer so we use email and SMS to keep in touch and send your documents. Sabre has underwritten motor insurance through insurance intermediaries in the UK since 1982. Go Girl is an internet only private car product designed to allow you to deal directly with us.