27 Nov, 2018
Taxi driver himself excellent. The service however is really disappointing. Initial quote was £66.5, when diverted to PayPal to pay, price was £70.5. On the website they say that part of the service is Meet&Greet, however they call you afterwards to inform you that you need to pay £12 extra. Which I did, only for the driver to inform me later that no one had told him he had to meet guests in arrival hall and he was waiting in the parking space. When I complained to company about extra £12 charge they said the charge is in their T&Cs which are not visible in the online purchasing journey.