06 Nov, 2019
Complete rip off! I was told I’d have to pay for a minimum of 1 hours work over the phone so I was prepared for that and thought it would be worth it to fix my central heating, however when the plumber arrived he told me within 2 minutes that it was an electrician I needed not a plumber. Yet still, though he did absolutely nothing, I had to pay for an hours work at £150! I understand you’ve got to pay for the plumbers time to visit and would expect to pay a fee for him to come and say he’s not needed, but to have to pay £150 for that is absolutely extortionate! The plumber was a nice man but paying for nothing to be done for an hour is ridiculous. Don’t use this company, go direct to the tradesman, I’m sure it would be much cheaper!