21 Jul, 2021
Bought a fire detection kit which came without a battery despite the website not indicating as such. Customer services advised 'we can't list everything a product doesn't include' despite the fact the 'kit' cannot work without the battery and other kits sold on the site include batteries.
Terrible customer service, refused to send out a battery (which I agreed to pay for but not the postage) despite spending nearly £500.
Product information is completely misleading I would take the advice of all the other one star reviews and avoid this company.