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Go Girl St James House 27-43 Eastern Road ROMFORD RM1 3NH United Kingdom

0844 209 6063
gogirl.co.uk
customer.services@gogirl.co.uk

Go Girl

1.4 Rating   •   42 Reviews

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SILWAN SHIKHANI

11 Jul, 2023
Absolutely terrible customer service phone call never get answer 10-hour a week I am in the phone email no get replied log in website is not working go girls car insurance them license should be revoked After 25 year driving car for first time I experienced such a terrible service providing Never Never again with go Girls
Comments

Go Girl car insurance

11 Jul, 2023

Dear Silwan Shikhani, Thank you for taking the time to share your feedback regarding your recent experience with our customer service. We sincerely apologize for the inconvenience caused and understand your frustration. We regret to hear that you had difficulties reaching us over the phone and receiving timely responses to your emails. We strive to provide excellent customer service, and this situation falls short of the level of service we aim to deliver. We would like to assure you that your feedback has been taken seriously and will be shared with the relevant departments for immediate attention. It is our priority to improve our communication channels to ensure that our customers receive prompt and efficient support when they need it. Regarding the issue you mentioned about the login website not working, please provide us with your policy details by emailing them to gogirlfeedback@sabre.co.uk, and we will investigate this matter further to rectify the problem promptly. Kind Regards
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About

At Go Girl we believe in offering great value car insurance. Whether it’s covering your car or its contents we can help you to get the cover that suits you at a price you can afford. We are an online insurer so we use email and SMS to keep in touch and send your documents. Sabre has underwritten motor insurance through insurance intermediaries in the UK since 1982. Go Girl is an internet only private car product designed to allow you to deal directly with us.