18 Jan, 2019
The driver was great - communicated clearly about his whereabouts - and was polite and drove safely. The other elements of the customer experience were not bad but not great, either - the car was not very comfortable and surprisingly noisy for a Prius - and the suspension was very hard! The confirmation process was also a little clunky - and you need someone to check the syntax, grammar and spelling in your written comms! However, overall the experience was fine and we’ll use you again. Many thanks.