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Hope Chapel House, Hope Chapel Hill, Clifton, Bristol BS8 4ND, United Kingdom

0117 911 8663
hopewell.co.uk

Hopewell - Bristol

4.1 Rating   •   106 Reviews

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Niclas Lundquist

07 Sep, 2023
Spacious compared to a hotel but uninspiring. Dirty shower, tv remote not working, extractor good light not working. Would avoid if I can.
Comments

Kim Milton

07 Sep, 2023

Dear Mr. Lundquist, Thank you for taking the time to provide feedback on your recent visit to Hopewell in Bristol. We value your opinion as it helps us to continuously improve our services. We apologize for any inconvenience you encountered during your stay. We are sorry to hear that you found our accommodations uninspiring. It is disappointing to learn of the issues you experienced with the shower and TV remote as well as the malfunctioning extractor and light. We understand that these issues had a negative impact on your overall experience. Rest assured, we take cleanliness and maintenance very seriously, and we have addressed these concerns with our housekeeping and maintenance teams. We strive to provide an exceptional experience for all our guests, and we apologize for falling short of your expectations. We would greatly appreciate an opportunity to make it up to you in the future. If you would be willing to give us another chance, please do not hesitate to reach out to our customer service team directly at [Contact Number]. We would be more
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We are a proudly independent sales and lettings agency bringing together the very best in short, medium, long term lets and homes for sale from across the wonderful city of Bristol.