09 Jul, 2019
If I could leave zero stars I would. The worst customer service I have ever experienced. And still not resolved.
We ordered a shower tray and enclosure, it didn't show up when expected which, wasn't the end of the world, these things happen. However the reaction, or lack thereof, from Aquabliss was unbelievable. To find out where my shower was it took numerous phone calls and emails, all resulting in promises made and subsequently broken, over two weeks! Deliveries, follow up calls, resolutions, were all promised and didn't materialise. We had contractors onsite waiting to work, it was a mess!!
The only way we got our shower was to insist they had one sent directly from their supplier, the shower tray and half the enclosure arrived the next day, weeks after ordering. The rest of the enclosure has just never arrived.... Still waiting. No contact from Aquabliss.
From reading other reviews, how this company is still operating I do not know