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Go Girl St James House 27-43 Eastern Road ROMFORD RM1 3NH United Kingdom

0844 209 6063
gogirl.co.uk
customer.services@gogirl.co.uk

Go Girl

1.4 Rating   •   42 Reviews

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Lucy Weaver

08 Aug, 2023
Nightmare to contact. Yes - easy to set up via quotation site. Easy to get into portal. God help you if you want to call them or contact them via the webchat or phone. Awful customer service. You phone them at 5.30pm, nobody answers within 30 mins and then they just tell you at 6pm their offices are closed. I will not be renewing with them purely on the fact that I want a company I can speak to without wasting half of my day.
Comments

Go Girl car insurance

08 Aug, 2023

Dear Lucy, Thank you for taking the time to share your feedback regarding your experience with our company. We apologize for the inconvenience you encountered in reaching out to us and the dissatisfaction caused by our customer service. We take our customers' concerns seriously and understand the frustration of not being able to easily contact us. We sincerely apologize for any inconvenience caused. Please be assured that we are constantly working to improve our communication channels and provide a better experience for our customers. We would appreciate the opportunity to address your concerns personally and gather more information about your specific situation. Kindly reach out to our customer service team through our official contact channels, such as email or phone, and provide us with the details so that we can ensure appropriate action is taken. At Go Girl, customer satisfaction is our top priority, and we value your feedback as it helps us improve our services. We understand the importance of efficient and accessible communication and are committed to resolving any issues you may have experienced. To assist you further, we ask that you email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards
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About

At Go Girl we believe in offering great value car insurance. Whether it’s covering your car or its contents we can help you to get the cover that suits you at a price you can afford. We are an online insurer so we use email and SMS to keep in touch and send your documents. Sabre has underwritten motor insurance through insurance intermediaries in the UK since 1982. Go Girl is an internet only private car product designed to allow you to deal directly with us.