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Go Girl St James House 27-43 Eastern Road ROMFORD RM1 3NH United Kingdom

0844 209 6063
gogirl.co.uk
customer.services@gogirl.co.uk

Go Girl

1.4 Rating   •   42 Reviews

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Sharon

21 Jul, 2023
Awful customer service ! Need to make changes that can’t be done online, been trying for days to get through ! Will definitely not be renewing my policy with them
Comments

Go Girl car insurance

21 Jul, 2023

Dear Sharon, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you have encountered while attempting to contact our customer service team. At Go Girl, we strive to provide exceptional service to all our valued customers, and we are disappointed to hear that we have fallen short of your expectations. We understand how frustrating it can be when you have a concern or need to make changes that cannot be done online. Our customer service team is dedicated to addressing and resolving any issues our policyholders may have, and we regret that you have had difficulty reaching out to us. We apologize for any delays or difficulties you may have experienced during this process. To improve our service, we would appreciate if you could share more specific details regarding the challenges you faced while trying to get through to our team. It will enable us to thoroughly investigate the matter and take appropriate corrective actions to prevent similar incidents from occurring in the future. Please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
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About

At Go Girl we believe in offering great value car insurance. Whether it’s covering your car or its contents we can help you to get the cover that suits you at a price you can afford. We are an online insurer so we use email and SMS to keep in touch and send your documents. Sabre has underwritten motor insurance through insurance intermediaries in the UK since 1982. Go Girl is an internet only private car product designed to allow you to deal directly with us.