24 Apr, 2019
The driver and the car were good - no problems there.
However, your representative on the phone, a person called Charlie, is a cheat and completely unethical. He tried to force me to pay more than the contracted amount on 2 occasions.
My son had made a different reservation and Charlie forced him to pay GBP 90 instead of the contracted amount of GBP 71.
You guys ought to fire Charlie because I will NEVER use your service again even though it is very convenient.